GDPR Compliance

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. Soulmate is committed to protecting your privacy and ensuring compliance with GDPR requirements.

Your Rights Include

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How We Protect Your Data

• End-to-end encryption for all sensitive communications
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Secure data storage with industry-standard protection
• Regular employee training on data protection

Data Processing Lawful Basis

We process your personal data under the following lawful bases:

• Consent: You have given clear consent for us to process your personal data
• Contract: Processing is necessary for a contract you have with us
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests

Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy. When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Making a Request

To exercise any of your rights, or if you have any questions about our data processing, please contact us:

Email: privacy@soulmate.app
Subject: GDPR Request
Address: Moi Ostrov Ltd, Cyprus

We will respond to your request within one month. If you are not satisfied with our response, you have the right to make a complaint to your local data protection authority.