Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information:

• Email address
• Name (if provided)
• Profile information you choose to share
• Communication preferences

Usage Data

We automatically collect certain information when you use our Service:

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and interactions with the app
• Log files and analytics data

Relationship Data

To provide personalized coaching, we may collect:

• Attachment style assessment results
• Conversations with AI coach (anonymized)
• Relationship goals and preferences
• Progress tracking data

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our Service
• Personalize your experience and coaching recommendations
• Communicate with you about the Service
• Improve and optimize our Service
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our Service, such as:

• Cloud hosting services
• Analytics providers
• Customer support tools
• Payment processors

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@soulmate.app
Website: https://soulmate.app
Data Protection Officer: dpo@soulmate.app

13. GDPR Compliance

If you are located in the European Union, we process your data in accordance with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used.